This policy explains what VIRALCADE collects, why, and how long we keep it.
What we collect
- Account data — your email and basic profile (via Google sign-in or email). Used to authenticate you and run your account.
- Uploads — the video file and subtitles you submit for a render. Used only to generate your recap.
- Outputs — the recap, thumbnail, and titles we generate for you.
- Usage & billing — credits, render history, and payment status (the payment itself is handled by our processor; we do not store card numbers).
How long we keep it (retention)
- Uploaded source files are deleted shortly after your render completes (within hours). We do not retain a library of your source videos.
- Generated outputs are retained so you can download them, then expire on a rolling window. Download what you need promptly.
- Account, credit-ledger, and payment records are retained while your account is active and as required for legal/accounting purposes.
What we don’t do
We don’t sell your data. We don’t use your uploaded films to train models. We don’t share your content except with the service providers strictly necessary to deliver the Service.
Your choices
You can request deletion of your account and associated data by emailing support@viralcade.com. We’ll action it within a reasonable period, subject to records we must keep by law.
Contact
Privacy questions: support@viralcade.com.